Privacy Policy

momo is a mobile app designed for teenagers, with a deep commitment to safety and user privacy. We strive to collect only the data necessary to use the app and connect with friends. Below, we outline the data we collect, how we use and share it, and your rights.

Data Collection and Use

Account Data

When registering an account on momo, you are required to provide your name. This data is used to identify you to other momo users, making it easier for friends to find your account on the service.

Device and App Activity Data

When using the app, we automatically collect certain information about your device (such as device type, operating system, IP address, and unique identifiers) and how you interact with the app (e.g., actions taken and usage duration). We use this data to improve the app, create new features, and maintain system security.

Data Disclosure

We do not sell, rent, license, or lease user data to third parties, nor do we share data with third parties for cross-context behavioral advertising. However, we may disclose data to the following parties:

  • Service Providers - Hosting, customer support, analytics, etc.
  • Professional Advisors - Lawyers, accountants, etc.
  • Business Transaction Recipients - For mergers, acquisitions, reorganizations, etc.
  • Law and Safety - To comply with legal requirements or protect the rights and safety of momo, its users, or others.

Data Retention

We retain your data only as long as it is needed for the purposes outlined in this policy or to comply with legal obligations.

Your Rights

  • Deactivation: You can deactivate your account.
  • Access: You can download the data we hold about you, as required by law.
  • Deletion: You can request the deletion of your data, except when we must retain it to meet legal requirements.
  • Correction: You can request corrections to inaccurate or erroneous data we hold about you.
  • Processing Suspension: You can instruct us to stop processing your data.
  • Objection: You can object to how we process your data.
  • Complaint: You can file a complaint with a data protection authority in your jurisdiction.

Changing Preferences

You can stop receiving push notifications and agreed-upon marketing communications through the app settings. Note that changing these settings may not affect communications required for legal or fraud prevention purposes.

Security

We use commercially reasonable means to protect your information, but transmission over the internet is not entirely secure. Therefore, we cannot guarantee absolute security.

International Data Transfers

While our services are operated in Japan, your information may be transferred to and processed in countries with data protection laws differing from those in Japan. By using our services, you consent to the transfer and processing of your information in these countries.